FAQ

Frequently Asked Questions

General Questions

When is the 2023 Annual Meeting? Monday, November 13, 2023 through Friday, November 17, 2023. The Registration Desk will be open Monday November 13 from 3 to 6 pm.

Where will the 2023 Annual Meeting be held? The conference will be held in Alameda County. Functions will take place at the Oakland Convention Center and Oakland Marriott City Center in Oakland, CA. For more information, be sure to review the conference site and the full conference schedule.
What health and safety policies are in place for the 2023 Annual Meeting? For updated information visit the Health and Safety page.
How much does it cost to register for the conference?

Registration Fees

What is included in the registration rate?
- A full CSAC registration includes Program materials, General Sessions, Policy Committee Meetings, Workshops, Tuesday luncheon, Exhibit Hall Opening and Cocktail Hour, Wednesday Exhibit Hall Showing & Luncheon, Thursday Awards Breakfast, Thursday Luncheon & Election, CSAC President’s Reception and Annual Banquet.
- A full CEAC registration includes Program materials, General Sessions, Policy Committee Meetings, Workshops, Tuesday Luncheon, Exhibit Hall Opening & Cocktail Hour, Wednesday Exhibit Hall Showing & Luncheon, Thursday CLODS BBQ, CSAC President’s Reception and Annual Banquet, Friday CEAC Installation of Officers Breakfast.

Will my organization be able to exhibit at the 2023 Annual Meeting? Yes. If you have any questions about sponsorship/exhibit opportunities or the benefits of becoming a Corporate Partner, contact Jim Manker.

When does registration open? Online registration will be open through October 27, 2023.
How do I register online? Visit the CSAC Member Portal and use your personal log-in and password. Log-in can also be found on the registration site.
Forgot your login and/or password? Use the CSAC Member Portal reset password feature. If you don't receive an email message, check your spam filter before contacting our team here.
I'm not a member. How do I register? You must have a free account on the CSAC Member Portal to register. If you have attended a CSAC event or meeting, you may already have an account. Click here to check for an existing account before creating a new account.
Never attended a CSAC conference or meeting? Create a free new profile on the CSAC Member Portal. If you are unable to create a profile, contact our team via email. Once your profile is set up, you can continue your registration.
How do I reset my login and password? If you need help retrieving your login and password, use the reset password feature. If you don't receive an email, check your spam filter before contacting our team via email.
Am I a CSAC Member? CSAC Members include county affiliates, county officials and other county staff.

How do I change an existing registration? All registration changes can be sent via email here. You may also log-in to the CSAC Member Portal, select ‘My Account’ and click the ‘Participation’ tab. Upcoming event registrations are listed on this page to make any changes.
How do I cancel my registration? Advance registrants unable to attend can send a substitute, or receive a refund of the registration fee, less a $75 processing charge, UNTIL October 21. All cancellations require a written request and can be sent to Kate B. Poblete. To receive a refund for your request must be received by 11:59 p.m. on October 21, 2023. However, substitutions will be allowed beyond this date. No-shows and late cancellations after October 21 forfeit the full registration fee.
I can no longer attend the conference, but I missed the cancellation period. Can I still receive a refund? If you missed the cancellation deadline (October 21, 2023) you are encouraged to provide a substitute. No refunds will be given after October 21, 2023.