Frequently Asked Questions

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The CSAC member portal allows you to manage your account, update your information, pay your invoice, view your history and register for meetings and events. 


  • How do I log in? If you are logging in or need to create an account click the CSAC Member Portal link. This will take you to the CSAC Member portal. If you are logging in, click “Log in” in the upper right hand corner. You will be prompted to enter your username and password to verify your account. If you need to create an account, click “Create Account” in the upper right hand corner. You will be prompted to fill out basic information and create your password.

  • I forgot my password. How do I reset it? Go to the CSAC Member portal and click “Forgot password”. You will be prompted to enter your Username to verify your account. You will then receive an email with instructions for resetting your password. If you do not receive this email, please check your junk mail folder or contact us for further assistance.

  • How do I view my history? Log in to your Member Portal account. Click the "My Account" tab then click the "My Participation" tab. From there you will be able to see information about your Organization, your upcoming classes and events, open and closed invoices, and recent transactions. 

  • How do I update my contact information? Log in to your Member Portal account. Click the "My Account" tab then click the "About Me" tab. Click on the pencil icon to edit your contact information. 

  • How do I change my password? Log in to your Member Portal account. Click the "My Account" tab then click the "My Preferences" tab. Click on "Change password."

  • How do I pay an invoice? Log in to your Member Portal account. Click the "My Account" tab then click the "My Participation" tab. Scroll down to "My open invoices." Select open invoice and follow the prompts to pay. 

  • What is the status of upcoming meetings and events during the current pandemicThe health and safety of our entire County Family and the nearly 40 million people you serve continues to be the utmost importance to CSAC. In light of the coronavirus (COVID-19) pandemic and after much discussion, California State Association of Counties (CSAC) made the difficult decision to postpone/cancel some of our events, including the 2020 Legislative Conference. As it is hard to know when restrictions will be lifted for gatherings, CSAC continues to monitor the CDC and State guidelines as we continue to discuss, and make decisions regarding future CSAC conferences and meetings. Please be sure to visit out website for updates.