Enhance interpersonal leadership skills
128 Emotional Intelligence
You have often heard that learning sorts into two types of skill: The hard skills and the soft skills. But, if you really think about it, there is nothing “soft” about how we see ourselves and others and how we interact as humans. We are now calling the soft skills of emotional intelligence and social intelligence the “really hard skills.” In this program we learn to access our own emotional and social intelligence and how to interact more effectively with others—while still being authentically our “self.” We explore what makes us human, how our emotions impact our work lives, practical advice for managing difficult people and situations, empathy and its role in the workplace, and what it means to tend to our personal well-being. Workshop exercises, assessments, and tools provide new ways of thriving at work and helping others do the same.
Instructors: Mira Ringler is currently on the faculty of The Energy Project, USC Sol Price School of Public Policy, FUSE Corps, Coro Northern California, Telos Institute, and Engaged Leadership.